If you would like to return an item, please follow these steps:
1. Request Authorization – Contact us through our Contact Form within 30 days of receiving your order.
2. Repack the Items – Products must be in their original condition, with tags and labels attached and plastic pouches intact. To prevent damage in transit, use a sturdy shipping box.
3. Include Order Details – Be sure to include your order number, name, and a copy of the invoice.
4. Ship Your Return – Mail the package with the carrier of your choice to:
Olympic Eyewear
Attn: Returns
32 W 200 S # 618
Salt Lake City, UT 84101
We strongly recommend insured shipping to protect your return.
Please note:
- Customers are responsible for return shipping costs unless the item was damaged or shipped in error.
- Original shipping charges are non-refundable.
- On orders that received free shipping, the actual shipping cost paid by us will be deducted from your refund.
Once we receive your package, returns are normally processed within 2 business days. Refunds are issued to your original payment method, or we can provide store credit upon request.